|
|
Loan Modification / Short Sale |
Debt
Settlement |
|
12/15/09 |
New macros added:
The
following two macros were added to the list of
available macros in the program:
 |
Sales Rep.'s
Name. |
 |
Negotiator's
Name.
|
|
|
12/1/09 |
New Short Sale tab
added to Leads and Cases modules:
A
complete new tab with detailed information related
to Short Sales has been added to the Detailed Leads
and Cases window. Within this new section you can
specify the details of the Short Sale process.

This
section also groups the Real Estate Agents of the
Buyer and the Seller.

|
|
12/1/09 |
New Short Sale tab
added to Leads and Cases modules:
A
complete new tab with detailed information related
to Short Sales has been added to the Detailed Leads
and Cases window. Within this new section you can
specify the details of the Short Sale process.

This
section also groups the Real Estate Agents of the
Buyer and the Seller.

|
|
12/1/09 |
Updated Zip Code
list available:
There are 157 new/updated ZIP Codes in the ZIP Codes
Database;
these changes are available for immediate download.
Make sure you update your ZIP Code database for an
accurate ZIP lookup, this allows the users to
retrieve the City, County and State by just entering
the Zip Code.
|
|
11/27/09 |
Capture leads
directly from your website into the Pre-Leads
database:
Now you can
capture leads directly
from your website into the Pre-Leads section of
the SX3 Loan Modification & Short Sale Software
v4.0.
Yes! The SX3 Web Form is
now available for all our Loan Mod. & Short Sale
Software Clients and it automates the capture of
leads from multiple websites into the SX3 Loan Mod &
Short Sale Software.
Click
here for more
details.
|
|
11/23/09 |
New Template:
Authorization to release credit information.
This new template is an
authorization from the Borrower to your Company to
pull the Borrower's Credit report. The template
includes all the macros and Borrower's signature
section.
|
|
11/16/09 |
New Reports:
The
following reports have been added to the program:
 |
General - All
Cases and Leads
|
 |
Detailed -
Negotiations - 3rd Mortgage - All / per Case
|
 |
Detailed -
Negotiations - 4th Mortgage - All / per Case
|
 |
General - Leads
/ per Real Estate Agent
|
 |
General - Cases
/ per Real Estate Agent
|
 |
General - Cases
/ per Mortgage Negotiation Status
|
 |
General - Cases
with Next Call to First Lender on a given
date (Sheriff) |
 |
General - Cases
with Next Call to Second Lender on a given
date (Sheriff) |
 |
General -
Pre-Leads / All |
 |
General - Leads
/ All (Includes email address)
|
 |
General -
Collections between dates with Mortgage
Balance |
 |
General - Cases
with notice of default in the next "nn" days
|
 |
General - Cases
/ All (Includes email address)
|
 |
Detailed -
Negotiations - All / All Cases
|
|
|
11/05/09 |
Disabling vs.
Deleting Users.
Now you do not have to
delete the users that leave your Company losing the
references of their notes and tasks. Disabling users
works similar to "deleting" users, the main
difference is that disabling a user leaves the
User's entry (record) in your database, marked as
disabled and allowing you to ad more users to your
license (based on the total number of seats
purchased).

|
|
09/11/09 |
Importing PDF docs:
Now stamps requirements as "Complete" automatically.
With this new feature,
once you upload (import) PDF files into Required
Docs. SX3 Software will mark those Req. Docs. as
completed with the current date. This new feature
simplifies the management of requirements by making
sure that their status (Pending / Completed) is
updated accordingly.
|
|
09/09/09 |
Individual
negotiation status "per Loan" is now available:
In addition to the
"General Status per Case" now you can also
control the "specific status of the negotiations
per Loan". With this new feature, you can
specify your own list of negotiation statuses and
assign them individually "per loan" on each case.
This new feature allows
you to fully manage the progress of the negotiations
of "each individual loan per case" and monitor the
performance of your negotiators.
You can easily obtain
reports of cases with loans under the status e.g.
"Approved - Waiting for Package", "Approved -
Waiting for Customer Signature", "Approved Customer
- Declined", etc. providing you more information
about your entire pipeline and allowing you to take
better decisions.

Catalog of Negotiation
Statuses. Add as many as you need.

Selection of Status for
one of the Loan being negotiated for a Case.
|
|
09/04/09 |
Web Component now
available for
Linux base servers.
We are glad to inform
you that a new version of the Web Component is now
available with support for Linux based servers. Now
you can implement the online login using web servers
running Windows or Linux (4.x or 5.x) operating
systems and allow your Customers to check the status
of their cases online.
Important: in
order to install this version of the SX3 Web
Component your SX3 Loan Mod. Software must be
updated to the last version (as of 09/04/09).
|
|
09/04/09 |
Lender detailed
instructions - Popup message.
From the Leads and Cases
windows, with just positioning your mouse pointer
over the Lender's name the user can see a popup
message that shows detailed instructions, specific
to each Lender. Authorized users can update (change)
the content of the special instructions per Lender.

|
|
09/03/09 |
Corporate web
access: Allow all your Team to check their cases
online!
Another great feature
recently added to SX3 Web Access is the "Corporate
Web Access" for Referring Agents, Real Estate
Agents, Attorneys, Sale Reps. and Negotiators. YES!
now all the Entities related to each case can easily
go online, to your own web site and log in to
access a list of their cases. The visitors just have
to click on each case to display the details,
general case status, status per loan, case total and
balance, required documents consigned and much more.
This new feature is
available via Plug In for existing licenses of the
Web Access Software or with new purchases of SX3 Web
Access software.
|
|
08/31/09 |
Billing Address:
A
new set of fields have been added to the cases file.
Now you can select between using the same Property
Address or a Billing Address for Invoices by
clicking on the tabs to the right as shown here:

|
|
08/25/09 |
New Reports:
The
following reports have been added to the program:
 |
Cases:
General - Cases / per Real Estate Agent
|
 |
Leads:
General - Leads / per Real Estate Agent
|
|
|
08/25/09 |
New Realtor drop down
selection menu.
With
this new functionality, now you can easily select
the name of the Real Estate Broker during the
interview process, the Leads and Cases detail
window. Some of the benefits of this new feature
includes:
-
Provides a centralized point of contact: you
update the Realtor in the catalog and it gets
updated for all the cases.
-
Less data entry time: you don't have to enter
all the information of a previously entered
Realtor, just select it and the information will
be shown on the screen.
-
Automatically obtain the Realtor commission
based on the data that you have previously
entered.
-
Control which users can add Realtors to the
Catalog from the users' module.
|
|
08/25/09 |
New set of macros: Real Estate
Agent.
SX3
allows the users to create template documents that
are common to all the cases. Users can insert macros
into these document templates which are replaced
with values populated from each Case's record when
printed or emailed.
These are some new macros added to the Templates
section:
Attorney assigned to the Case:
 |
Attorney's Name.
|
 |
Attorney's Firm.
|
 |
Attorney's
Address. |
 |
Attorney's
Telephone. |
 |
Attorney's Fax.
|
 |
Attorney's
Email. |
|
|
08/25/09 |
Foreclosure
properties highlight: Color Selector.
This
new feature allows the Administrator to setup the
colors of the text and background for cases that
fall in the foreclosure highlight. This new feature
adds more user-level customization to the software.
The custom highlight
configuration applies to the Leads and Cases preview
windows.

Options window

Cases preview window
|
|
08/21/09 |
New key field added
to cases: Sheriff Sale Date.
A
new Sheriff Sale date field has been added to the
set of date fields per case. The field is available
in both the Leads and Cases modules.
|
|
07/27/09 |
New Property Comp Website
available for Automatic Property Comps:
With
SX3 Software you can automatically interface with
multiple websites like Yahoo Real Estate, Zillow.com,
Domania.com, Realtor.com and Eppraisal.com. This interface allows
you to automatically generate a satellite view of
the subject property and to obtain comp prices of
similar properties around.


A
new website have been added to the list,
HomeGain.com (http://www.HomeGain.com).
Please visit our list of available websites for more
details and integration instructions at
http://www.SX3software.com/sites.html
With the Comps Websites
integration plus the automatic ZIP Code lookup you
can guarantee accurate data every time, for every
case.
|
|
07/23/09 |
New column added to
the Cases browse window: Date of next payment.
The
column "date of next payment" was added to the Cases
browse window next to the Case's Balance. This
column simplifies access to information by
accounting employees.
|
|
07/22/09 |
New Reports:
The
following reports have been added to the program:
 |
Cases:
General - All Cases and Leads grouped by
Status. |
 |
Cases:
General - All Cases and Leads.
|
 |
Cases:
Detailed - Negotiations - 3rd Mortgage - All
/ per Case.
|
 |
Cases:
Detailed - Negotiations - 4th Mortgage - All
/ per Case.
|
|
|
07/21/09 |
Custom PDF Banner:
Lenders now require that every page of documentation
they receive via Fax/Email must contain information
about the case. Some of the fields that this header
should include are:
 |
Name of the
Borrower.
|
 |
Loan
number. |
 |
Property
address. |
 |
Last 4
digits of SSN.
|
 |
Contact
Telephone Number.
|
With the SX3's Custom
PDF Banner you can not only customize the way
that you want this banner to appear on each PDF page
but also its content. Some of the options include:
 |
Select the
position of the banner on the PDF page from
left of the page, top of the page or both.
|
 |
Easily select
the fields to include in the banner from a
drop down menu and customize the 2 banner
lines. This is the same set of macros you
are already used to work with.
|
 |
Specify the font
size and color. |

Next you can see a
sample of a vertical banner (Bottom-Left corner of
the page):

|
|
07/13/09 |
New Reports:
The
following reports have been added to the program:
 |
Leads:
Sales Notes / per Case.
|
 |
Leads:
General Case Notes / per Case.
|
 |
Cases:
Sales Notes / per Case.
|
 |
Cases:
General Case Notes / per Case.
|
 |
Cases:
Cases / per Status / per Negotiator.
|
 |
Cases:
Cases not contacted in the last nn days.
|
 |
Cases:
Cases last time contacted nn days ago.
|
 |
Cases:
Cases with foreclosure date in the next nn
days. |
|
|
07/08/09 |
Net present value
Window and Form:
A new module to calculate and generate a report with
the Net Present Value (NPV) analysis has been
included to the Documents Section (as shown in the
next screen). Now, when you open the documents
module to generate the Loan Modification or Short
Sale Proposals you also have the opportunity to
generate the NPV. You can specify the different
parameters of this report.
The
NPV is ideal for investors under Short Sale
scenarios, especially in commercial properties.

|
|
07/08/09 |
Automatic assignment of user name and password for web access
SX3
Web Component allows your Clients (home owners) to
log online to your own website to track the progress
of their cases. Your Clients will see what you want
them to see, including main information, documents
required, notes marked as available online and more.

In
order to log in online, Clients need a user name and
password, with this new feature, every time you
create a new Lead/Case the system will automatically
assign the Client's email address as user name and
the last 4 digits of the SSN as password.
|
|
07/02/09 |
New fields for
importing data:
The
following fields were added to the list of fields
available for data import. These fields can be
included in the data files that you can easily
import into SX3 Software:
 |
Attorney's Name:
this field will be matched with your
Attorneys' Catalog. |
 |
Referring Agent's Name: this field will be matched
your your Referring Agents' Catalog.
|
There are almost 250 fields that you can include in
data files that can be easily imported.
|
|
06/25/09 |
New Property Comp Website
available for Automatic Property Comps:
With
SX3 Software you can automatically interface with
multiple websites like Yahoo Real Estate, Zillow.com,
Domania.com and Realtor.com. This interface allows
you to automatically generate a satellite view of
the subject property and to obtain comp prices of
similar properties around.

A
new website have been added to the list,
Eppraisal.com (http://www.eppraisal.com).
Please visit our list of available websites for more
details and integration instructions at
http://www.SX3software.com/sites.html
With the Comps Websites
integration plus the automatic ZIP Code lookup you
can guarantee accurate data every time for every
case.
|
|
06/25/09 |
Do not delete
source PDF files after importing:
This
is a new feature (shown in red below) available
under the Options window. With this new feature, the
Administrator can indicate if after importing PDF
files into SX3 Software and linking them to a case
the system should or not delete the source file. This
new feature is useful when users are managing
multiple cases for the same Client for which the
Taxes, W9s, Bank Statements, etc are the same for all the
cases.
Only the system Administrator can access/change this
feature.

|
|
06/18/09 |
SX3 Web Component - Sync all Cases with
your Web Server (your website):
From
SX3 Web
Component, now you can specify if you want to
sync (upload) all the cases to your web server or
only the cases that have been updated since the last
web synchronization.
Every time a case is updated (from
SX3 Loan Modification &
Short Sale software) SX3 Web Component will also
update the web server (where you host your website)
so your Clients (home owners) can log in and check
their case's status. With this new feature you can
force SX3 Web Component to upload all the cases to
the web server, including cases that haven't been
recently updated. This feature is useful when you
make changes to the format of your login or case
detail pages and you want to refresh the content of
your website.

|
|
06/18/09 |
Archived (closed)
cases details window:
A
new details window for archived (closed) cases is
available from the Archive module. Users (with
access to the archives) can simply double click on
the closed case to open the details window and
verify information. A sample of the screen is shown
next:

|
|
06/16/09 |
Select if you want
to Include junior
liens in Front-End DTI:
As
the Loan Modification Industry changes we are
rapidly adapting our tools to these trends. We
learned that more Lenders are including Junior Liens
(2nd+ Mortgage Payments) as part of the Front-End
DTI. Based on this fact we have added the feature
"Include Junior Liens in Front-End DTI" calculation.

When
this option is selected the system will include
junior lien payments in the calculation of the
Front-End DTI. This will affect only cases for which
the First Loan's Lender has this feature enabled, so
you can change Lenders at your discretion.
|
|
06/10/09 |
Edit document
templates directly from Microsoft Word*:
This
improvement allows users to edit Document Templates
directly in Microsoft Word. This feature offers
better control of the margins, tables and frames, it
also allows the user to use the native spell check
installed on the Editing software being used.

With this new feature,
all you need to do is to save your actual Microsoft
Word documents as RTF (Rich text Format) and insert
the macros (data label) that will be replaced with
the actual case data when the document is previewed
or emailed, all within the editing tool you are used
to work with!
*: A license of
Microsoft Word or Microsoft Word Pad or another RTF
Editing tool is required to edit RTF documents.
|
|
06/10/09 |
Scanned and
Imported PDF files can be renamed on the list:
This
software improvement allows the user to name each
document imported and linked to a Case with specific
names. Previous to this update, each document was
identify with a code that couldn't be changed by the
user.

This feature is
retroactive so users will be able to edit the name
of all previously imported files by simply clicking
on actual name.
|
|
06/05/09 |
New Reports:
The
following reports have been added to the program:
 |
General:
Cases / per Attorney: Allows you to list
cases for a specific Attorney/Office.
|
 |
General:
Cases / per Status / per Attorney: Allows
you to list cases for a specific
Attorney/Office that only fall into a
specific Case Status.
|
|
|
06/04/09 |
Detailed
cost-of-repairs module:
This
is a complete new set of screens (shown next) that
allows you to detail repairs needed on a property.
The resulting estimation of cost-of-repairs is also
part of the Loan Modification and Short Sale
proposals. This makes your proposals even more
attractive for approval by the Lender since you are
demonstrating with details what is needed to be
done/fixed in the property.
This new set of features
include a complete default Cost-of-Repairs catalog
(pre-loaded with default entries) that you can
update based on your needs:

This list of default
repairs is applied to each case and can easily be
changed according to each Case's requirements, you
can add, delete or change entries including the
total cost of repair per entry. The screen will then
summarize all the entries and the total cost of
repairs will be included in the Short Sale and the
Loan Modification Proposals.

|
|
06/02/09 |
Processing Center
Edition (PCE) - Groups of Document Templates:
A
complete set of features that enables Processing
Centers to create Remote Offices, Branches or
Independent Loan Modification Companies is now
available. With this Processing Center Edition (PCE),
users can easily configure groups of documents
(templates) available "per Branch Office" which
allows the use of different Company names, contact
information, logos, etc.
The
PCE offers the opportunity of specifying the level of access to the different cases
"per user" like "own
cases", "users group", "branch office" or "all
branches". This feature also allows the Administrator
to create Branch and General Managers that can
oversee the processes.
If
your Company has Branch Offices or is processing
Loan Modifications and Short Sales for Referring
Companies, this set of new features is ideal for
you; it offers all the opportunities needed to
manage your distributed pipeline with enhanced data
access security and flexibility.
Users setup:
the new User's
screen allows the Administrator to associate users
to Branch Offices and at the same time, each Branch
Office may contain multiple Users Groups, this
offers the opportunity of controlling access to
cases by Group/Branch.

Data access setup:
The following
screen shows the different levels of data access to
cases. This can be easily setup per User from the
Users module:

Document Grouping:
The following
screen shows how document templates can be grouped
by Branch or Referring Office. This allows users to
categorize documents making them unique "per
Branch", offering more control and flexibility.

Automatic Document filtering:
Based on the Branch
Office that each Case belongs to, the system will
automatically show only the documents associated to
the related Branch. Only Users that are General
Managers or the Administrator will be able to filter
documents of other Branches or show all the
documents. This enhanced document grouping and
automatic filtering allows Administrators to manage
mid to large size Companies more efficiently.

Branch catalog:
Based on your own
needs, you can create an unlimited number of Branch
Offices with detailed information.

These features are available only on the latest
version of the SX3 Loan Modification Software.
|
|
06/01/09 |
Updated Zip Code
list available:
There are 103 changes on the ZIP Codes database;
these changes are available for immediate download.
Make sure you update your ZIP Code database for an
accurate ZIP lookup, this allows the users to
retrieve the City, County and State by just entering
the Zip Code.
|
|
05/29/09 |
Multi-Selection of
Docs for printing from the Requirements Tab (Case
Detail window):
Now
users can select multiple documents for printing
from the Requirements tab within the Case Details
window, this new option allows the user to select
multiple files (GIF or PDF) to be printed with a
single mouse click.
 |
Selected
documents are highlighted in light blue.
|
 |
To
select/unselect documents simple select the
document and press the spacebar (the system
will toggle the selection).
|
 |
To print
the selected documents simply click on the
Printer button.
|

|
|
05/27/09 |
Ability
to add Required Documents directly into the Case
Editing window:
SX3
currently offers system users the ability to
maintain a list of predefined Required Docs.; but
with this new feature SX3 now allows users to add
Case or Lender specific Documents to Cases.
This
allows users to create unique lists of requirements
"per Case" without affecting the general catalog of
requirements.
|
|
05/21/09 |
New Short
Sale/Short Payoff Offer available:
A
new set of fields and Short Sale Proposals have been
added to the program, some of them include:
Fields added to the Cases :
 |
Est. Auction
Sale Offer. |
 |
Est. "As-Is" REO
Price. |
 |
Short Sale Offer
to 1st Lender. |
 |
Short Sale Offer
to 2nd Lender. |
Forms:
 |
Short Sale /
Short Payoff Proposal: First Lender
|
 |
Short Sale /
Short Payoff Proposal: Second Lender
|
This set of new forms is
available from the general Docs. window, the same
screen from where you can generate the Loan
Modification Proposals.
Please contact your
Account Executive to receive a sample copy in PDF of
the Short Sale proposal.
|
|
05/21/09 |
New "Analysis" tab
and fields added to the Case editing window.:
A
new tab named "Analysis" was added to the Case
editing window (for both Leads and Cases); this new
tab groups all the fields required for the Loan
Modification and the Short Sale Proposals.
Fields added:
 |
Closing costs.
|
 |
Delinquent
taxes. |
 |
Other liens. |
 |
Closing costs. |
 |
Est. Auction
Sale Offer. |
 |
Est. "As-Is" REO
Price. |
 |
Short Sale Offer
to 1st Lender. |
 |
Short Sale Offer
to 2nd Lender. |
|
|
05/20/09 |
New set of macros: Borrower
& Co-Borrower's name.
SX3
allows the users to create template documents that
are common to all the cases. Users can insert macros
into these document templates which are replaced
with values populated from each Case's record when
printed or emailed.
These are some new macros added to the Templates
section:
Attorney assigned to the Case:
 |
Attorney's Name.
|
 |
Attorney's Firm.
|
 |
Attorney's
Address. |
 |
Attorney's
Telephone. |
 |
Attorney's Fax.
|
 |
Attorney's
Email.
|
Real Estate Agent related to the Case:
 |
Agent's Name.
|
 |
Agent's
Telephone. |
 |
Agent's Fax.
|
 |
Agent's Email.
|
These new macros are
available in the latest version of the SX3 Loan
Modification Software.
|
|
05/13/09 |
Web Component:
Customers web access to their cases.
Customers can easily access the status of their
cases online, all they need to do is to go to your
website (SX3 Web Component required) e.g.
www.XYZLoanModifications.com/login and
enter their pre-assigned user name and password,
then they will see a complete case page with
detailed information about their cases.
Update: the following
fields were added to the Web Component Case's page:
 |
Case Total.
|
 |
Case Balance.
|
 |
Date of next
payment. |
 |
Amount of next
payment. |
These new fields are
available in the latest version of the SX3 Web
Component.
|
|
05/06/09 |
Automatic State and
City lookup by ZIP Code.
The
ZIP Code database has been updated; everywhere the
ZIP code is entered, the program does a lookup into
the database and automatically fills out the City
and State, reducing the input time and human error.
|
|
05/04/09 |
Web Component:
An "Update all cases" function was added.
Now
from the SX3 Options Window the ADMINISTRATOR can
force a full update of ALL the Leads and Cases to
the web server where Homeowners get updated
information about their cases.
This
new feature is very useful when the address of the
web server changes, with this feature all the cases
get automatically updated to the new (or existing)
web server with a single click.
Simply click on "Update
Website" and the next time the SX3 Web Component
updates your Web Site it will upload the most recent
information of all your cases automatically for you.
Web Component from SX3 is the best way to keep your
Customers informed.
|
|
05/04/09 |
Mail Tracking
Number & Courier specification.
If
you are sending correspondence via certified mail,
now you can specify the tracking number and the
courier used (e.g. USPS, UPS Next Day, UPS Second
Day, FedEx, etc.) and keep this information on file.
Now
from the Letters module you can specify the tracking
number and the Courier used. This will help you
track correspondence better and support evidence in
case of an audit or any discussions with the
recipient.
|
|
05/04/09 |
Emails
automatically update the negotiation notes (per
Lender).
This
new feature will automatically add a note to the
negotiations of the related Lenders that were
addressed in the email.
If
you send an email to the Lenders of the First and
Second Mortgage, the subject, body of the email and
the list of attached documents will be automatically
added as part of the negotiation notes of those 2
Lenders. This helps to centralize the control of the
entire case and provides more supporting evidence in
case you need it.
|
|
04/30/09 |
Case Status /
Detailed process benchmarks (Tasks).
This
is a very complete set of new features
that offer an excellent level of control of your
cases and provides a very detailed guidance for your
Sales Reps. and Negotiators.
Using this set of features you can easily outline
the entire Modification, Short Sale or any other
process that you are controlling in the program, what you want to be
accomplished and the tasks that you want to be done
under each phase of the process. This can also update the status of the cases
online (option
Web Component required).
Every time you change the status of the Case, for
example from "Status A" to "Status B" the program
will apply the different tasks defined for the
"Status B", step by step including the instructions
that the Users should follow.
In
the following table you can see an example of some of the initial steps (you
can adapt the steps and tasks to your own business model).
|
Phase |
Case Status - Benchmarks |
Tasks |
|
Lead
|
Just received
Follow the instructions and tasks
defined for this status. Make sure you
enter the required and completed dates. |
Verify property address and contact
information.
 |
Run the address using the 3 Comp
websites setup in the program. |
 |
Verify that the Customer's
contact information is correct. |
Collect signed "Representation
Agreement".
 |
Ask the Customer to sign the
representation agreement. |
Collect signed "Authorization to Contact
the Lenders".
 |
Ask the Customer to sign the
"Authorization to Contact the
Lenders". |
Collect signed "Client's
Responsibilities List".
 |
Ask the Customer to sign the
"Client's Responsibilities
List". |
Collect signed "Do not Contact Letter".
 |
Ask the Customer to sign the "Do
not Contact Letter". |
|
|
Contacting the Lenders
Establish first contact and collect
contact information for negotiations. |
Verify property address and contact
information.
 |
Fax "Authorization to Contact
the Lenders". |
 |
Collect Lender Processor's
contact information. |
|
|
Lead: 3 Collecting Docs. - Pre
Qualification
Check list of documents required for the
Case.
Tip: remember to enter the date
that each document was required and
completed. |
Collect documents required (See List).
 |
Review the list of specific
documents required per Case.
Request the documents to the
Customer. Mark the "Request:
date. |
Create Financial Statement -
Pre-Qualification.
 |
Fill out columns 1 and 2 of the
Financial Statement window. |
 |
Review the numbers with the
Customer. |
 |
Pay attention to the HAMP
prequalification parameters. |
Create Assets & Liabilities.
 |
Complete the electronic Assets
and Liabilities report. |
Create/Review Hardship Letter.
 |
If
applicable, use one of
the sample Hardship Letters
available. |
 |
Review Hardship Letter with the
Customer, pay attention to the
chronological order of events
and dates. |
|
| |
 |
You can customize the entire Statuses
and Tasks schema to your own Business
model. |
|
|
04/28/09 |
New Report: Cases (All)
grouped by Lender.
This
new report lists all the cases for all the
Negotiators grouping the cases by Lender. It also
shows the number of cases per Lender.
|
|
04/24/09 |
Web Component: List
of collected and pending documents now available.
Customers (Homeowners) logging into your web site
(optional Web Component is required) to check the
status of their cases will be able to see the list
of documents that they have already provided and
those that are pending.
This
feature enhances the information that you are
providing to your Customers and make it easier for
them to check what documents are missing, it also
shows the date that completed documentation was
provided.
|
|
04/22/09 |
New macro: Borrower
& Co-Borrower's name.
SX3
allows the users to create template documents that
are common to all the cases. Users can insert macros
into these document templates which are replaced
with values populated from each Case's record when
printed or emailed.
Users
can now insert a macro with name of the Borrower &
Co-Borrower (the
& and the Co-Borrower's name will be printed only if
the Co-Borrower's name is not empty).
|
|
04/20/09 |
APN now available during the
initial interview:
Users
can now enter the property’s APN (Assessor's Parcel
Number) during the interview process. Previously
this field was available in the Leads and Cases’
detail windows.
|
|
04/20/09 |
Specification of Attorney per case is now
available:
Attending to the changes of the Loan Modification
Industry, we have released an improvement in the
categorization and control of cases that allows the
users to specify their own list of
Attorneys/Attorney Firms. These are some of the
features:
-
Users can create the list of the Attorneys that
are legally representing each Case.
-
The Attorney can be selected during the initial
interview and changed later from the leads and
cases modules.
-
Under both, Leads and Cases browsing window, the
user can see the name of the Attorney
representing each case.
-
Users can generate reports of cases per Attorney
(based on user’s rights).
-
This feature also includes the ability to filter
Leads and Cases on the screen per Attorney. This
feature can be combined with other filtering
options.
|
|
04/17/09 |
A
new field named Reference Number was added to the
Cases:
A reference
field was added to the cases, this allows the users
to identify the cases “their own way”. This new
field can be used in different ways.
-
Each case will continue to have the case number
automatically assigned by the program, e.g.
CAS00001240, but Customers (loan modification
companies) with existing cases can continue to
reference their cases by their original number
being stored in the new reference number.
-
If a Company is processing more than one case
per Home Owner (Home Owners with more than one
property) the reference field may identify the
multiple cases per Customer by entering the same
reference number for all the related cases.
|
|
04/17/09 |
Reports “Negotiations – First and
Second Mortgage – All / per Case”
These reports are now sorted by the date of
negotiation note in descending order (most
recent note first).
|
|
04/16/09 |
New macros: Borrower and Co-Borrower’s email address.
The Borrower and Co-Borrower’s email address were
added to the list of macros available for Doc
Templates.
|
|
04/09/09 |
Financial Statement module has
been completely redesigned attending to Goverment's
DTI requirements.
A completely redesigned Financial Statement module
with Pre-Qualification based on HAM (Home Affordable
Mortgage) Federal Guidelines is now available. This
is a complete set of new features that includes
on-screen Front-End and Back-End DTI calculations
plus visual representation of the Customer
Pre-Qualification!
|
|
04/07/09 |
Loan number now available during the initial
interview (for the 4 Lenders):
The
loan number field for the first, second, third and
fourth mortgages can now be entered during the
initial interview. Previously this field was
available in the Leads and Cases’ detail windows.
|
|
04/02/09 |
New macros: These new macros were added to the
Documents Template sections.
-
Type of Property (Primary, Investment, 2nd
Home).
-
Current Market Value (CMV).
-
Type of Loan for the 1st and 2nd mortgages.
-
Date of last payment sent for the 1st and 2nd
mortgages.
|
|
04/02/09 |
New field: BPO (Broker’s Price Opinion) was added
to the cases.
The
field BPO (Broker’s Price Opinion) was added to the
Leads and Cases detail windows under the Property’s
tab.
|
|
04/01/09 |
The
report "General - Cases Status / per Agent" was
modified.
The
name of the Negotiator was added to the report
General - Cases Status / per Agent. The report is
sorted in ascending order by date of creation.
|
|
03/24/09 |
Preview access for transferred Leads/Cases.
This
new feature allows Sales Rep. to see their Leads
even after they have been transferred to the Cases
module. Transferred Leads (Cases) will be shown
under the same Leads browse window in gray. If the
user opens a transferred Lead (Case) from the Leads
browse window it will be open in preview mode (user
cannot make any changes).
|
|
03/19/09 |
Financial Statement window's Debt to Income Ratio
was replaced Front and Back End DTIs.
The
general DTI value shown on the Financial Statement
window was replaced with the Front-End and Back-End
DTI. These values are being calculated following to
the new Federal Guidelines.
|
|
03/18/09 |
Automatically saving of the financial statement
scenario.
From
the financial statement screen, now it is not
required to save the changes after changing the
financial statement scenario.
|
|
03/17/09
|
Secondary email
functionality.
SX3
now counts with a second email interface for those
users with email servers using none standard ports
(e.g. yahoo.com, google.com, godaddy.com, etc).
|
|
03/10/09 |
Multiple selection of Pre Leads.
From
the Pre-Leads window, users can now select multiple
records to transfer or delete using the space bar.
This facilitates the process of transferring
Pre-Leads to Leads or deleting records when dealing
with thousands or entries.
|
|
03/09/09 |
Direct scanning to GIF and PDF.
The
direct scanning feature has been improved; users can scan individual pages to GIF files or multiple pages
to PDF files. It also allows the user to import
existing PDF files from the network.
|
|
03/09/09 |
New printing center.
A
new printing center was added to the Leads and Cases
detail modules. Users can select multiple documents
to print among scanned documents (GIFs and Acrobat
PDFs), Document Templates (e.g. Welcome Letters,
Representation Agreement, Client Responsibility,
etc), Modification Proposals, Case's specific
letters and more.
|
|
03/05/09 |
PDF docs: Information page.
When
printing or sending via email Acrobat PDF files
(imported or scanned) an information page is added
to the document, this page contains important
information about the case like Borrower and
Co-Borrower's name, property address, loan numbers
and more.
|
|
03/03/09 |
Security - Catalogs.
Access to the catalogs menu can now be limited to
certain users. From the users module you can
enable/disable access to the catalogs menu, this can
be specified per user by the user Administrator.
|